Covid - 19 Updates
Dear valued Safety Gear Pro Customers,
We hope you, your families and loved ones are safe and doing well during this pandemic.
For the safety of our staff, our showroom in Houston, TX is closed until further notice. Our Corporate office in Sugar Land, TX is open with 50% staff occupancy and our team members are still working remotely to serve you via Phone calls, Live Chat, Emails & through our website.
Our brand partners have slowly started to resume operations after being closed due to the COVID-19 pandemic. We are navigating the reopening of our optical lab facilities to 100% capacity, as we continue to fulfill online orders. With the guidance of local and federal agencies, we have modified our staffing and safety procedures to ensure our employees’ health and safety. Please note that this has increased the turnaround time for some orders up to 3 to 5 weeks. In most cases order will ship within 3 weeks. We are updating the website as frequently as possible to reflect any specific updates and delays in availability that we encounter. To help expedite the fulfilment process, our shipping team will upgrade all delayed orders with free 2 day delivery. USPS, FedEx and UPS are still making deliveries, although their estimated shipping time are not currently 100% guaranteed.
If you have any questions, or concerns regarding your order. Please feel free to reach out to one of our great representative via live chat, email or phone who will be happy to answer your questions. Safety Gear Pro staff is ready to serve you!
Rest assured, we are working tirelessly to ship all orders as soon as possible. We can’t thank you enough for your continued patience. We are in this together. Stay Safe!
[email protected] | Mon-Fri: 9 AM to 5:30 PM CST | 832-850-2979
Your SafetyGearPro.com Family. :)