Category of Information We Gather
We gather two types of information from visitors of our website: personally identifiable information and non-personally identifiable information.
In order to properly and appropriately complete your transaction after you purchase our products, we need to acquire certain personally identifiable information. For example, your name, e-mail address, and shipping address. In addition, we need financial information and that includes your credit card number and its expiration date. If there are any issues with your order, we also use this information to get in touch with you.
Furthermore, if you contact us by email using our website, we may keep a record of that interaction, including your contact information. We then reserve the right to use your email address and any other personally identifiable information provided to us to not only respond to you but send you materials marketing our own products. However, we promise that we will not give your information to any outside parties for any reason.
You can change your personally identifiable information whenever you want. Additionally, when you decide that our emails are no longer happy in your inbox, please contact us at firstname.lastname@example.org and we will gladly remove you from our database. However, please note that you have the option to use the “opt out” button in our communications and that will also let us know that you are no longer interested in receiving any materials from us.
We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience. We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
What we do with your Information
Generally, we will not disclose the personally identifiable information that we collect through your use of our website to unaffiliated third parties. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including order fulfillment and website-related services such as web hosting, to improve website-related services and features, to perform maintenance services, and to distribute advertisements and other marketing materials on our behalf.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend the our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
Your Information is safe with us
Our physical, electronic, and procedural safeguards meet or exceed current federal standards regarding the protection of customer information. We also require contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us. The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. In many instances, such as in the case of credit card numbers and all on-line purchases, the Personal Information is encrypted before you conduct your transaction. Only those employees who need access to your Personal Information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a padlock icon in the lower right of the browser window. If you place an order through this Web Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this Web Site’s Customer Service Department by email at email@example.com
Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the website. Any information that you provide to us is done so entirely at your own risk.
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